Communications, Business & Professional Services
As a ‘telecommunications enabler’, Telcoinabox offers anyone with a phone, internet connection and laptop the opportunity to become their own telephone company
Commencing business in Sydney in 2002,Telcoinabox now has offices in the UK and New Zealand, and has grown revenues to more than £50 million a year. The business has been making real inroads here in the UK. With an initial investment starting from as little as £5,000, Telcoinabox offers anyone with a phone, internet connection and laptop the opportunity to become their own telephone company in a UK telecoms market worth around £34 billion per annum.
The company focuses first and foremost on the culture of the business to ensure its success. UK CEO , Daniel Crespi, says: “We aim to get the right people on the bus. We hire on attitude before experience, because you can’t teach attitude. We take this same approach when bringing on board our franchisees, or ‘partners’ as we call them.
“Our business isn’t right for everyone and it is important for us to recognise this early. The success of our business is completely aligned to the success of our partners, so if they aren’t a good fit then it isn’t good for any of us, and we want to see our partners succeed.”
To do this Telcoinabox offers a true franchise model with full, ongoing support and mentoring for its partners. There is no need for a partner to have any telecoms experience - they can be businessminded people with a unique proposition with which to differentiate themselves.
The model suits people looking for a lifestyle change, such as working mothers or even aggressive entrepreneurs wanting to build a vast organisation. The business can be as big or small as the owner wants it to be, depending on the effort they are willing to put into it. This business is all about effort in - there is nothing else holding back its success.
As Crespi says: “We spend time with our partners to help them develop their business and promote the culture of ‘we’re in this together’ throughout that relationship. This is a real and genuine opportunity to run your own telecoms business and build long-term customer relationships and multiple revenue streams.
“Our partners can take control of their own future, own their own business and create a lifestyle they choose of their own accord. We have more than 100 successful service provider partners in Australia, and more than 135 worldwide, who enjoy the flexibility we can provide them.
“An investment on the part of the service provider is required to demonstrate commitment, but our driver is not that investment fee, which is there to cover our set-up costs and ensure our partners have skin in the game.”
• Telcoinabox was established in 2002 and is now an international network services business.
• More than 135 partners worldwide.
• Global organisation with offices in Australia, New Zealand and the UK.
• One of the fastest growing franchise operators in Australia and the world.
• The company has its own world class fully integrated billing, provisioning and payments system.
•Operates a low barrier to entry for partners.
•Only sells to wholesale partners - no direct sales.
• No geographic boundaries within the UK.
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